"It's important to understand that the skillset and mentality to start your business is often not the same mentality that it takes to scale." - Jesse Viola, owner of APM Shipping Services, on why he decided to implement EOS. hashtag#eos hashtag#smallbusiness hashtag#ap...

My “rule of two” kicked in this morning. The rule is triggered when I read two news stories on the same day about the same business issue. When the rule takes effect, I write a blog post.

The two stories couldn’t be more different. One harmless, the other fatal. First,...

A CEO client of mine, head of an architectural engineering firm with 16 employees, has a problem. One of his staff who's in charge of answering phones and expediting plans (among other duties) has a powerful vaping addiction and takes multiple breaks at random times du...

Today’s paper had a story about a volunteer firefighter who set an abandoned house ablaze so he could be the first to respond and be a hero. Fortunately, no one was hurt. It’s a bit surprising to me that stories like this make news, because they happen so frequently. A...

My last real job ended in 2001, shortly after 9/11, when the company I worked for laid off all of the employees in the division I was in charge of. The magazines in our division, all tech-related, were very sensitive to the Internet economy and the recession that follo...

I started listening to the audiobook version of  Radical Candor by Kim Scott, based on a client's recommendation.  It's about nine hours long. I made it through around three hours. I loved the basic concept: if you truly care about the people in your organization,...

Something's in the water. I have four clients whose wives have either given birth in the past two weeks or are about to in the next week. Because we're fairly new grandparents, my wife showed me this video the other day - pretty interesting: How To Calm A Crying Baby -...