Archive for July, 2008

Have you read the latest issue of the New England Medical Journal? If you’re an executive who is thinking of going entrepreneur, you need to check it out. Turns out there’s a newly discovered condition affecting entrepreneurs, and it’s called ABF. Unlike Restless Leg Syndrome and E.D., there’s no drug yet to treat it, so you will have to manage this condition without a prescription.

Oh, ABF stands for Accumulated Boss Fatigue. I first noticed I was developing ABF around five years before I left corporate America. I am glad to be able to share the details of my condition so that others may find relief. Read more

I do most of my entrepreneur coaching by phone and often I never meet my clients. When they’re located in the New York metro area though, I like to get together at least once to put a face to a name. Yesterday I had the pleasure of doing that with one of my terrific clients who heads up a fast-growing consulting firm with a staff of about eight people. As we were talking she was interrupted when her assistant buzzed her on the phone. The office copier rep wanted to talk to her. Read more

Last week I got together with a group of executives from a company based here on Long Island to discuss entrepreneurship. A number of them already have side businesses going on and therefore I won’t name the company. These are people really itching to bust out and succeed on their own. I took some notes from our flip-chart sheets that I thought would be interesting for any entrepreneurs in the making. Here they are:

What is Entrepreneurship?

We wrote down some ideas about what entrepreneurship means to us, including:

· Freedom
· Making our own rules
· Having courage and determination to see our plans through to success
· Being able to exercise creativity in a way that is not possible in the traditional workplace
· Having an unlimited potential for income (and other things)

What are some of the negatives of business ownership?

Interesting that all of our initial ideas were idealistic – that’s the way it should be. But we also discussed the less rosy side of business ownership:

· Uneven income streams
· Lots of hours per day, and a long time to reach goals
· Lots of stress
· Difficult to manage family concerns
· Feelings of isolation

Key Success Factors

We then discussed the key factors for success of our entrepreneurial ambitions. They included:

· Getting Started: This part is hard, especially when you are fuzzy about what it is that you are starting, or your business starts by itself with you along in the passenger seat. How to address that: see next item.

· Having a plan: several of us have started businesses and aren’t sure where to take them. Coincidentally (NOT!) we generally had no written plan and vision for our destination. As the saying goes, when you don’t know where you’re going, any road will take you there. We therefore agreed that a plan – which does not have to be elaborate and can in fact be a page or two, at least to begin – is a precondition to success.

· Having courage: If entrepreneurship were easy, everyone would do it. It’s not easy. It takes courage and determination to ignore the forces of gravity and nature which want you to fail; to keep your Gremlin (i.e. the negative voice in your head) in check, and to realize that even when things are dire you can push on.
· Failing Forward: Speaking of courage, you have to be able to embrace failure and keep going. Without failure we’d have none of the medicines that immunize and cure most of the diseases that used to kill most people before the age of 40. If you’re not failing, you’re doing entrepreneurship wrong.

· Running toward vs. running away: Many people are running away from something when they decide to start a business. If you are running away from difficulty at work, from midlife anxiety, from personal/family issues or other factors that are left unresolved, you create weakness in your Personal Foundation. You have to go into business looking forward, with a vision and a plan (see earlier item). It’s important to look inside yourself for what may need shoring up before you launch too far into entrepreneurship.

· Liquidity: Most businesses fail because they run out of money. It’s very tempting when you start a business to fall victim to the Law of Big Checks. (I made up this law but it’s true.) You make the decision to invest in your startup and write a big check to get started. After the dry heaves subside, you find it’s easier than you thought to write other and more checks (or more likely, credit card charges). You may well need a Money Buddy: someone who you call every time you are about to make a purchase of $500 (pick a number) or more to decide if that expense is one you absolutely must do now, or can possibly be deferred without negative consequence.

· Standards, Values, Personal Foundation: We agreed that if you are going to start a business, it has to be one that reinforces the things that are important in your life. You need to be conscious of what types of clients, business partners and employees you want to have and make sure you create an environment in which you aren’t creating new conflict within yourself through a mismatch of business strategy and who you are as a person.

· Support: Sooooooo important. Your self-organized group is a fantastic element of the support every entrepreneur needs so you don’t feel you are walking the factory floor alone. You also need the support of your family. If your spouse/significant other isn’t on the bus, either you will not be successful or you stand a good chance of hurting your relationship(s).

corporate Reading an article in the New York Times the other day, I was struck by a problem I see all the time in business (and in life in general): our difficulty communicating clearly with others. The article was about an American baseball manager who’s training the Chinese Olympic baseball team. He tells them:

“If you hit it here,”… acting as if he were hitting a ball after it passed his body, “you drive a Chevy. If you hit it here,” he said, pretending to hit the ball as it crossed the middle of the plate, “you drive a Cadillac. But if you hit it here,” he said, pretending to connect a smidgen earlier, “you’re in a Rolls-Royce with a chauffeur! Get it? That’s how much money they have. They don’t count it, they weigh it!”

They had absolutely no idea what he was talking about. Despite the interpreter.

The article reminded me of two other communications-gap stories. One was another language/culture problem, the other just corporate comedy. In the first example, a respected publisher of one of the largest electronics newspaper in the United States was addressing a group of Japanese executives. He told them an anecdote about the U.S. semiconductor market and ended it by saying, “…but what do I know?” The audience was puzzled. If he didn’t know the electronics market, why was he addressing them? His intention was to be humble and self-deprecating. But it came across as awkward ignorance.

In my favorite example, a former employer of mine brought in a new senior executive to “fix” what was wrong with our corporate sales effort. This fella came into a meeting with a half dozen senior VPs heading our various business units. He was toting a well-worn copy of a magazine he had been publisher of….a decade-and-a-half earlier. He plopped it down on the table and it landed with a thud that made the room shake. His message: he knows a thing or two about selling advertising. What we heard: as long as we’re selling it 15 years ago!

And then his well rehearsed speech began. “There are three kinds of people in the world,” he started, with great import and seriousness. I looked out of my peripheral vision to see one of my colleagues in the room starting to stifle a laugh.

“There are people who watch things happen.” Now where is he going with this? He seems like he knows what the next line is, so I’ll be patient.

“Then there are people who make things happen. “ Ah, that must be himself he’s talking about.

“And there are people who say, ‘What just happened?’ ” Wow! Where did those lines come from? There was no Google at the time so I just had to sit and wonder. This is my boss’s new boss talking! C’mon, there must be a hidden camera in this room. This is a joke, right?

We then went around the room introducing ourselves to this brilliant executive. I took my turn and then my boss said, “What just happened?” I had to excuse myself briefly from the room.

Entrepreneurs take note: Whether you are talking to a group of people from another country or another company, or in the case of “What-just-happened-man” perhaps people from another planet, you had best have some insight into what those people are thinking, believing and needing to hear at that moment. You better have some emotional intelligence to get your message across, or you will be laughed out of the room.